Shipping & returns

Returns & Refund Policy

1. Refunds

All sales are final and there are no refunds.  We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at 604-824-2670 with details of the product and the defect. After receiving a Return Merchandise Number, you can send the item you consider defective to:

Stó:lō Gift Shop
Building 19
7201 Vedder Road
Chilliwack, BC  V2R 4G5

 

2. Shipping

Once your order has been received it will ship out within 10 business days via Canada Post. If there are any delays in this process you will be notified via email.